Return, exchange and refund policy with the method of canceling orders from MaxFashion / CityMax in Bahrain

As Max Fashion / City Max seeks to provide its best services to online shoppers in Bahrain in order to get the best purchases in 2024, today we review the most prominent points to facilitate you enjoy the services of website:
Return and exchange service from MaxFashion / CityMax when shopping online in Bahrain
How to return and exchange products from MaxFashion / CityMax when shopping online in Bahrain
How to get money back from MaxFashion / CityMax when shopping online in Bahrain
How to cancel an order from MaxFashion / CityMax when shopping online in Bahrain

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What is the return and exchange policy of Max Fashion / City Max in Bahrain?

Max Fashion sets many clear goals that it wants to achieve, and the most important of these goals is to gain customer satisfaction and the success of their purchase experience in Bahrain, as it takes this into account and works to provide all services that help the customer and visitor to achieve the maximum Possible benefit when conducting the online shopping process within the site, and for this reason, it provides the service of returning products in an easy and safe way, as MaxFashion allows the return or replacement of products within only 14 days of receiving the products and 30 days in the event of receiving damaged products.

The return and exchange policy from Max Fashion / City Max is subject to strict conditions, including:

• Max Fashion does not accept returns or exchanges of products damaged as a result of misuse, so caution should be exercised when trying on or wearing the product.
• Max Fashion does not accept products that are used or that have been assembled and installed.
• Max Fashion does not accept returns or exchanges of lingerie and jewelry that have been opened
• Max Fashion does not accept returns and exchanges of toiletries and perfumes of all kinds in addition to bedding, bathroom products, baby products, pillows, sheets, quilts, bedding sets, sponges, towels and bathrobes that have been taken out of their package.
• Max Fashion requires that the products be returned in their original packaging along with the original purchase invoice and any gifts or accessories that were sent with the product.
• Some other products may be subject to the right to refuse to return or exchange due to health conditions.

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What are the ways to return and exchange products from MaxFashion / CityMax in Bahrain

There is no doubt that the Max Fashion website in Bahrain has provided many distinguished services that have led to its success and superiority over other online shopping sites, as the site provides all the advantages that make your shopping experience an unforgettable experience. Max Fashion) is an easy way to return products through the following three methods:

Method 1: Return and exchange products from Max Fashion store in Bahrain:

• Fill in the return receipt that Max Fashion will send you via e-mail after receiving the products.
• Make sure to pack the products in their original packaging with all attachments and the original invoice from Max Fashion website.
• Visit the nearest Max Fashion store in Bahrain to deliver all products with all their accessories.
• A specialized team from Max Fashion will receive the unwanted products, so that your money will be refunded via the payment method that was made within 7-14 days.

Method 2: Return and exchange products from Max Fashion online in Bahrain:

• Submit a return request for products from Max Fashion's website in Bahrain by logging in to "Order History" in "My Account"
• Select the products you wish to return to Max Fashion's website in Bahrain, and then submit a return request.
• Products must now be packed and packaged in their original boxes with all accessories received
• One of the shipping companies that Max Fashion contracted with in Bahrain will contact you within 5 days to receive the products and return them to Max Fashion stores
• Max Fashion Bahrain will return the money to your account according to the payment method you used during the online purchase within a maximum period of 14 days.

Method 3: Return and exchange products from Max Fashion by contacting customer service at Max Fashion in Bahrain:

• Call the Max Fashion customer service number in Bahrain to determine the date of receipt, and in case you do not have a Citymax customer service number Bahrain, please go to the dedicated article when CLICKING HERE
• Products must be well packed in their original box with all accessories
• Deliver the products to the representative of the designated shipping company from the Max Fashion website in Bahrain, this process may take 5 days to receive the products you want to exchange or return
• Max Fashion will return the money to your account within a maximum period of 14 days.

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What is the method of refunding online purchases from Max Fashion / City Max in Bahrain?

The Max Fashion website in Bahrain guarantees the rights of shoppers and the provision of their dues when returning their products according to the payment method as follows:

Refund when paying via credit and debit cards for purchases from Max Fashion Bahrain:

Max Fashion returns the money recovered from the return process via credit and debit cards within a period of time ranging from 15-20 days, due to several procedures carried out by the site to ensure the safety of the returned products, in addition to other bank transactions.

Money back when paying with cash for purchases from Max Fashion Bahrain:

The Max Fashion website in Bahrain returns the money in cash to the buyer in the event that he pays in cash to a store or returns the products to the store, and the money can be transferred to the “My Balance” account in your account on the Max Fashion website or a credit note that can be purchased Through it online or in-store. You can also contact Max Fashion Bahrain customer service to transfer the refunded amount to your bank account, as for visitors who have made online purchases, they can use a return voucher.
*Note: Return vouchers and credit notes can only be used once for a period of 6 months from the date of receipt.

What is the method of canceling an order from Max Fashion / City Max in Bahrain?

You can easily cancel your order from Max Fashion in Bahrain, as the site provides a distinctive order cancellation service for all online shoppers by following the following steps:

• Log in to your Max Fashion account in Bahrain
• Go to the order details page in "My Account"
• Select the products you want to cancel
• Click on "Cancel Selected Products"
• In the event that you made the purchase as a visitor, you can then contact the customer service team in Bahrain and they will do the necessary.
• It is worth noting that Max Fashion Bahrain does not allow the order to be canceled except in the processing stage, and in the event that the matter fails you, you may refuse to accept the delivery upon its arrival.

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